Dentist in Harborne, Birmingham

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Privacy Policy

Further Privacy Policy Information

We may collect the following information:

  • Your name and Date of Birth
  • Contact information including your full address, telephone number and email address
  • Other information in relation to patient care and enquiries
  • Medical information submitted by a referring practitioner
  • Website usage and data
  • Other information pertaining to special offers and surveys

What we do with the information we gather:

We require this information to ensure we provide the highest levels of care and customer service and in particular for the following reasons:

  • internal record keeping
  • To transfer or share sensitive patient data with other registered dental or medical professionals
  • if you are a patient of Harborne Dental Practice we may need to contact you by email, phone, SMS or post
  • we may use the information to improve our services
  • we may periodically send promotional information about special offers or other information which we think may be relevant to you using the contact details which you have provided

Your rights & contacting us

  • Applicable data protection laws may give you the right to access certain personal information held about you. We will comply with our obligations to provide you with access to your personal information and to rectify any inaccuracies we are informed of in accordance with applicable data protection laws. Where permitted to do so, complying with your request may be subject to a fee to go some way to meeting our associated costs.
  • When the request for information is about the personal data of a child, the practice will consider if the child is mature enough to understand their rights. If they do, then the practice will consider responding directly to the child rather than the parent in a language that can be understood by a child. If it is decided that the child is not mature enough to understand their rights, and there is some doubt about parental responsibility, proof of identity and evidence of parental responsibility will be requested.
  • We will use reasonable endeavours to ensure that your personal information is accurate. In order to assist us with this, you should notify us of any changes to the personal information that you have provided to us by contacting us to update yours.